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These terms set out what you agree to when you open and use a dhak88 account — including how we handle your wallet activity through bKash, Nagad and Rocket, and what applies based on your region and local law. Access to our platform depends on your eligibility under applicable local regulations.
By creating an account on dhak88, you confirm that you have read and accepted these terms in full. They govern your use of the platform — including the lobby, any game sessions, and all account-linked wallet transactions. We process local payment activity through bKash, Nagad and Rocket; each of those providers also carries its own terms of service, which apply alongside ours when you use them to fund or withdraw from your account. These terms apply from the moment you register. If we update them, we will notify you via your registered contact before the changes take effect. Continued use of your account after that point counts as acceptance of the revised terms. If any provision is found unenforceable under applicable law, the remaining provisions stay in force. Access to dhak88 is available only where permitted by local law. It is your responsibility to confirm that using an online gaming platform is lawful in your region before you register or deposit. We do not accept accounts from regions where such activity is prohibited. Age eligibility requirements apply and are enforced during account verification. If your account details change — including your linked wallet number for bKash, Nagad or Rocket — update them promptly through the account settings page.
Linked as an approved deposit and withdrawal method — subject to bKash's own service terms alongside ours.
Available for account wallet transactions where Nagad service is active in your region.
Rocket transactions follow the same account-linked wallet rules applied to all supported payment methods.
Not every aspect of your experience falls under the same set of rules. Some areas are fully within the scope of these terms; others fall partly or entirely outside them. Understanding the boundary helps you know who to contact and what to expect when something goes wrong.
Fully covered. Your login, session activity, password changes and account verification all fall within these terms. Disputes about account access are handled directly through our support route.
Covered for transactions processed through your dhak88 account — including bKash, Nagad and Rocket transfers. Delays or errors originating inside the payment provider's own network fall under that provider's terms.
Game availability, lobby layout and promotional content visible on dhak88 are governed by these terms. We may change or remove content at any time; we will communicate material changes through your account notification channel.
Links to third-party sites, or services accessed via an external provider, operate under their own terms. dhak88 takes no responsibility for content or conduct on platforms we do not operate.
You hold several practical rights in relation to your dhak88 account and the data we hold. These are not automatic — you need to request them through the correct channel — but we are committed to responding clearly and within a reasonable timeframe. To review your account history, log in and open the transaction section inside your account dashboard. The full record of deposits, withdrawals and session activity is visible there. If you spot an error — a charge you don't recognise or a wallet record that doesn't match your bKash or Nagad statement — raise it with our support team and include the transaction reference shown on screen. For any request to correct personal details, use the account settings page first. Fields you cannot edit yourself can be changed by contacting support directly. If you want to close your account, that request must also go through support; we will confirm the steps and what happens to any remaining wallet balance before we action it.
Open the transaction section in your account to see the full history of deposits, withdrawals and session activity.
Edit what you can in account settings; contact support for fields that require identity verification to change.
Flag any unrecognised transaction to support with the reference number — we will investigate and reply through your registered contact.
Submit a closure request via support; we confirm wallet balance handling and timeline before the account is removed.
If you have a question about these terms, or need to exercise any of the rights described on this page, use the contact routes below. Each route is monitored; we aim to respond as quickly as practical, though response times can vary based on volume and the complexity of your question.
The chat widget inside your logged-in account is the fastest way to reach the support team for questions about your account or a transaction.
For policy questions, account corrections or formal requests, email us through the address shown on the Contact page of the dhak88 site.
The help section on the site covers common terms questions with step-by-step account instructions. Check there first for routine queries.
We keep your account data only as long as it is needed to operate your account or meet our obligations under applicable law. When you close your account, we follow a defined retention schedule rather than holding records indefinitely.
Your account is protected by password authentication. Keep your login details private; dhak88 will never ask for your password via chat or email. If you suspect unauthorised access, change your password immediately and contact support.
We use cookies to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser, though disabling them may affect how parts of the site load.
Transaction records linked to your bKash, Nagad or Rocket activity are held for the period required by applicable financial and operational rules. You can request a copy of your data through the support email on the Contact page.
When we update these terms, we post the revised version on this page and notify you via your registered contact. The date at the top of the page reflects the most recent revision.
These are the questions we hear most often about how these terms work in practice. If yours is not covered here, the support team can help through live chat or the support email.
Yes — any transaction processed through your dhak88 account is covered by these terms, including deposits and withdrawals via bKash, Nagad and Rocket. However, delays or errors that originate inside the payment provider's own network fall under that provider's separate terms of service.
Open the transaction section in your account and note the reference number for the entry in question. Then contact our support team via live chat or the email address on the Contact page, and include that reference. We will review and respond through your registered contact.
Access depends on local law and eligible regions where you are located at the time of use. It is your responsibility to confirm that using an online gaming platform is lawful in your current region. We do not accept or retain accounts in regions where such activity is prohibited.
Log in, open account settings, and look for the payment details section. Some wallet fields can be edited directly; others require identity verification and must be updated by contacting support. Do not attempt to process transactions using an outdated wallet number while a change is pending.
Submit a closure request through the support team — via live chat or email. Before we action the closure, we will confirm what happens to any remaining wallet balance and the steps involved so there are no surprises on the account side.
We notify you via your registered contact before changes take effect. The updated terms are also published on this page with a revised date at the top. Continuing to use your account after the notification counts as acceptance of the new version.